music & messages on hold

Putting people "on hold" is an unfortunate but unavoidable part of communications, because it's impossible for a company to provide immediate answers for all callers' questions.

If your callers hear nothing nothing while on hold, they may think they've been disconnected, and hang up.

If you use a radio as a sound source, your callers may be annoyed by static, irrelevant traffic reports, and commercials -- even commercials for your competitors. You can be billed for using copyrighted music by ASCAP and BMI, agencies that represent the people who own the copyrights.

If you connect a tape player or CD player, you eliminate the commercials and traffic reports, but most store-bought music can still attract unwanted attention -- and bills -- from ASCAP and BMI.

NecNec.com has several good alternatives, including "royalty-free" CDs, with various types of music and periodic reminders to your callers that they have not been forgotten, digital players that can play both music and messages, high quality customized recordings that promote your company's products and services, plus adapters to provide music and messages with even the simplest phones.

We have equipment, recordings and services that allow even the smallest business to sound like a giant corporation; and to keep callers entertained and informed while on hold.